Our services include:
Welcome to Perfect Image Cleaners
Things you should know before you go to a dry
cleaners
6118 Farrington Road Suite L
Chapel Hill, NC 27517
919-403-6335

Mon-Fri 7-7, Sat 9-3:30, Closed Sundays
Governors Village:  M-F 8-6, Sat. 9-2, Closed Sundays
  • If you have stains, point them out at drop off
  • Count your items at pick up.  You would never leave the bank
    without counting so do the same at the cleaners.  
  • Pick up your items on a timely basis.  Items left  for weeks will
    lose their pressed look.  Legally, items left over 30 days can
    be discarded.  Most cleaners will sell or donate items left over
    60 to 90 days.  Cleaners should not have to hire a private
    investigator to find  you before removing your garments.
  •  Unless you are: educated in fibers, fabrics, stain removal,
    and accepted cleaning procedures don't assume you know
    what happened to a damaged garment.  Cleaners are more
    likely to bend over backwards to assist a "nice" customer we
    want to keep before helping someone who comes in
    aggressively with accusations.
  • Cleaners cannot : bleach out, scorch, and tear clothing.  Just
    as fireworks factories would not allow smoking, we do not
    have items that will permanently damage a garment.  
    Bleaches are only used on special cases, scorching does not
    happen because we use steam rather than heat element
    irons  ( home irons), and cleaners take extreme measures to
    make sure your clothes cannot get caught on machines while
    pressing. That is why you should go to a cleaners that you
    trust.  If you happen to see an iron like the one you use at
    home, RUN the other way!  That shows they are not
    professional cleaners.
  • If a garment is damaged by something that the cleaners did,
    you will be reimbursed for the current value of the garment
    rather than replacement value.  Just like cars, clothes also
    have a life cycle.  
  • Better Business Bureau recommends you send a garment in
    for testing if it is damaged to determine fault. Cleaners are
    usually blamed because we are last to handle the garment,
    but the blame may be on the manufacturer for not testing the
    components before selling.  Federal Trade Commission rules
    stipulate that all components of a garment withstand the
    cleaning process as recommended by the manufacturer. BUT
    manufacturers are not REQUIRED to test garments before
    selling:(  I know its crazy but its just the way government works.